Terms Of Service

This webpage constitutes our Terms of Use and Sale (“Agreement”) for our website, (www.hydroflownigeria.com), last updated on June 1, 2024. In this Agreement, the terms “we” and “our” refer to HydroFLOW Nigeria.

We reserve the right to amend this Agreement at any time by posting the updated terms on our Website. Notice of such changes may or may not be posted on the homepage of our Website.

Our “Legal Terms” include this Agreement, our Privacy Policy accessible at (www.hydroflownigeria.com), and any other terms, rules, or guidelines on our Website. By accessing our Website, you explicitly and implicitly agree to be bound by our Legal Terms. If you do not agree to these terms, please refrain from using or accessing our Website

Limited License

HydroFLOW Nigeria grants you a non-exclusive, non-transferable, revocable license to access and use our Website.

Copyrights and Trademarks

All materials, including but not limited to logos, brand names, images, designs, photographs, video clips, written content, and other materials appearing on our Website, unless otherwise noted, are copyrights, trademarks, service marks, trade dress, and/or other intellectual property (whether registered or unregistered) owned, controlled, or licensed by HydroFLOW Nigeria. The entirety of our Website is protected by copyright and trade dress laws.

No Intellectual Property displayed or used on our Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use without the prior written permission of the Intellectual Property owner. HydroFLOW Nigeria rigorously enforces its intellectual property rights to the fullest extent of the law. The names and logos of HydroFLOW Nigeria may not be used, including in advertising or publicity related to the distribution of materials on our Website, without prior written permission from HydroFLOW Nigeria.

HydroFLOW Nigeria prohibits the use of any HydroFLOW Nigeria logo or the logos of its affiliates as part of a link to or from any website unless explicitly approved in advance and in writing by HydroFLOW Nigeria. Fair use of HydroFLOW Nigeria’s Intellectual Property requires proper acknowledgment. Other product and company names mentioned on our Website may be the intellectual property of their respective owners.

Links to Third-Party Websites

Our Website may include links to websites owned or operated by parties other than HydroFLOW Nigeria. These links are provided solely for your convenience and reference. HydroFLOW Nigeria does not monitor or control these outside websites and is not responsible for their content.

The inclusion of links to external websites on our Website does not imply endorsement of the materials on those websites, nor does it imply any sponsorship, affiliation, or association with the owners, operators, or sponsors of those websites unless expressly disclosed otherwise. Additionally, the inclusion of these links does not indicate that HydroFLOW Nigeria is authorized to use any trade name, trademark, logo, official seal, or copyrighted symbol that may be found on the linked websites.

Content Disclaimer

Postings on our Website are made at the discretion of HydroFLOW Nigeria The information contained on our Website may not always be updated or contain current information. HydroFLOW Nigeria does not routinely review past postings to ensure their accuracy, and the information in such postings may have become outdated.

The information and materials provided on our Website are intended for your review in accordance with the notices, terms, and conditions set forth herein. These materials are not guaranteed to be complete, correct, or up-to-date. They may be subject to change without prior notice.

No Warranties; Exclusion of Liability; Indemnification

Our website, operated by HydroFLOW Nigeria, is provided on an "as is," "as available" basis without any warranties or representations. HydroFLOW Nigeria disclaims all warranties and conditions, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We are not liable for any errors or omissions in website content, contracts, or services sold through our website. Your use of our website and any services purchased are at your own risk. We are not liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from your use of our website or services, even if advised of the possibility of such damages. Our liability for any damage claim is limited to the amount paid by you to HydroFLOW Nigeria for the transaction giving rise to the claim. We do not guarantee that the information on our website is accurate, complete, reliable, timely, or error-free, and we do not warrant that our website will operate without interruption or error.

Indemnification

By using our Website or purchasing any contracts, products, or services through it, you agree to defend, indemnify, and hold HydroFLOW Nigeria harmless from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your activities.

Product Disclaimer

"The term 'the Company' refers to HydroFLOW Nigeria, a private company incorporated under the laws of Nigeria.

"The term 'Product' refers to any product sold or supplied by the Company.

"The term 'Consumer' refers to the individual, company, or other body that purchases the Product from the Company, including third parties who may ultimately use the Product.

"Products sold or supplied are intended for use in residential and small commercial drinking water applications and should not be used for any other purpose.

"While the Product helps reduce certain contaminants and pathogens, it does not remove 100% of them.

"The Product does not prevent any diseases.

"Consumers are responsible for thoroughly assessing the potential risks associated with and suitability of the Product for their use.

"No implication is made, whether through product descriptions or otherwise, that any Product conforms to or is suitable for any specific purpose.

"The Company may recommend specific Products to Consumers based solely on information provided by or on behalf of the Consumer. These recommendations are opinions and should not be construed as express or implied warranties.

"The Company assumes no responsibility for damage to equipment, property, or persons.

"The safety or risk levels of any Product have not been evaluated by the US Food and Drug Administration, any government department, or any other agency."

Warranty

TWO-YEAR LIMITED WARRANTY

HydroFLOW Nigeria, LLC (“HydroFLOW”) offers a two-year limited warranty to its customers (“you”) against defects in materials or workmanship in any HydroFLOW product (the “Product”) and its component parts, subject to the following terms and conditions. If the Product or any of its parts fails within the first two years, HydroFLOW or its representative will repair or replace the Product at no charge. To qualify for this warranty, you must provide proof of proper installation and evidence that the Product is not functioning as warranted.

Exclusions:
This warranty does not cover damage to the Product caused by improper installation, power surges, water leaks resulting from limescale or biofilm removal, misuse, abuse, or force majeure events such as floods or earthquakes. Regular inspection of plumbing systems is advised to ensure water-tight compression joints.

Claim Process:
To make a claim under this warranty, email HydroFLOW or the authorized dealer/vendor from whom you purchased the Product. Include: (i) a copy of the original receipt or proof of purchase, (ii) evidence of proper installation, (iii) a description of the issue(s) with the Product, and (iv) pictures showing the issue(s) with the Product and surrounding area. A HydroFLOW representative will review your claim within 10 business days to coordinate repair or replacement, or request further information.

Limitations:
Warranty claims are limited to the original purchase price or repair/replacement cost. HydroFLOW is not liable for water leaks or damage caused by limescale or biofilm removal. The warranty requires proper use with an adequate surge protection device. HydroFLOW is not liable for consequential, incidental, indirect, special, punitive, or other damages arising from Product defects. HydroFLOW reserves the right to determine claim validity and remedy.

Warning:
Biofilm release is inherent to the HydroFLOW Product. It is recommended to use suitable filtration to prevent released biofilm from reaching end-users. HydroFLOW is not liable for biofilm reaching end-users due to inadequate filtration.

General Disclaimer:
Except as stated herein, HydroFLOW makes no warranties, express or implied, including merchantability or fitness for a particular purpose. Performance guarantees are limited to those specified above. No HydroFLOW agent, representative, or employee is authorized to make additional warranties or guarantees regarding its Products.

Applicable Law:
This warranty is valid only in the Federal Republic of Nigeria, superseding applicable state laws to the extent permitted by law. Additional rights may apply based on your state of residence.

All Sales Final:
All sales are considered final after purchase.